These terms and conditions apply to all orders placed on selqorra.shop. Please read them before ordering. By placing an order you agree to these terms. If you are a consumer, nothing in these terms affects your statutory rights.
1. Who we are
selqorra.shop is operated by ICONIC CLOTHING LIMITED, a private limited company registered in England and Wales. SELQORRA is a brand of ICONIC CLOTHING LIMITED. Our full company details are on our Legal information page. You can contact us at support@selqorra.shop or +44 7152 910053.
2. Who can buy
Our website is intended for consumers aged 18 or over buying for personal use. We sell to customers with a delivery address in the United Kingdom, the European Union, Switzerland, Norway, the United States or Canada. We do not sell to trade customers for resale.
3. Products
We describe and photograph our products as accurately as possible, including front, back and detail views. Colours on screen can vary slightly between devices. Sizes and dimensions are stated on each product page and in our size guide; small variations may occur. Product images may show other items for styling; only the item described on the product page is included in the price.
4. Prices and currency
- Prices are shown in the currency you select on the website: US dollars (USD), euros (EUR), British pounds (GBP), Canadian dollars (CAD) or Swiss francs (CHF). You are charged in that currency.
- Prices in currencies other than US dollars are set by us using exchange rates that we review regularly; the price shown at checkout is the price you pay. Your bank or card issuer may apply its own conversion or foreign-transaction fees.
- For deliveries in the United Kingdom, prices include any applicable VAT. For deliveries outside the UK, import VAT, duties and carrier fees may be charged by the destination country and are payable by you (see our Shipping page).
- Delivery costs are shown separately at checkout before you pay.
- If a product is clearly mispriced because of an error, we will contact you before dispatch and you may choose to cancel or pay the correct price.
5. Ordering and contract
When you place an order, we send you an email acknowledging it. A contract between you and ICONIC CLOTHING LIMITED is formed when we send you the order confirmation after your payment has been authorised. We may decline an order, for example if an item is unavailable, if we cannot deliver to your address or if we suspect fraud; in that case we will tell you and not charge you, or refund any amount taken in full.
6. Payment
Payment is taken when you place your order. The payment methods available are shown at checkout. Card payments are processed by Stripe and PayPal payments by PayPal where offered; we do not see or store your full card details. Payments are protected by encryption and by the security checks of our payment providers, which may include 3D Secure authentication.
7. Delivery
We dispatch orders within 1–3 business days and deliver within the times stated on our Shipping page. If we cannot deliver within 30 days of your order, you may cancel and receive a full refund. Risk in the goods passes to you when they are delivered to you or to the address you gave us. Ownership passes to you once we have received full payment.
8. Cancellations and returns
You may cancel an order before dispatch, return items within 30 days of delivery and exercise your statutory right to cancel as described in our Returns & refunds policy, which forms part of these terms.
9. Faulty goods
We are under a legal duty to supply goods that are in conformity with this contract. If goods are faulty or not as described, please contact us and see our Returns & refunds policy. Your legal rights include those under the UK Consumer Rights Act 2015 and, for EU consumers, the legal guarantee of conformity.
10. Legal and export restrictions
- We only deliver to the countries listed in our Shipping page. We do not sell or deliver to any country, region or person subject to UK sanctions or export restrictions.
- Products are sold for personal use. Customers are responsible for complying with the import rules of their country.
- We may refuse or cancel orders that appear to be placed for resale or that breach these terms.
11. Promotions and discount codes
From time to time we may offer promotions or discount codes. Unless the promotion states otherwise: each code can be used once per customer and cannot be combined with other offers; codes have no cash value and cannot be exchanged or applied to orders already placed; the promotion is valid only for the period and products stated; and if you return items bought with a discount, the refund is the amount you actually paid. We may withdraw a promotion at any time without affecting orders already placed. Any specific terms will be shown with the promotion.
12. Our liability
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach, but not for loss that was not foreseeable. We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for breach of your statutory consumer rights. We supply products for domestic and private use only and are not liable for business losses.
13. Events outside our control
We are not responsible for delays caused by events outside our reasonable control, such as carrier disruption, severe weather or strikes. If such an event affects your order, we will contact you, and you may cancel and receive a refund for anything you have paid but not received.
14. Your account
If you create an account, keep your password confidential. You can close your account at any time by emailing us.
15. Complaints
If you have a complaint, email support@selqorra.shop. We acknowledge complaints within 2 business days and aim to resolve them within 14 days.
16. Governing law
These terms are governed by the laws of England and Wales. If you are a consumer, you may bring proceedings in the courts of England and Wales or in the courts of the country where you live, and you keep the protection of any mandatory consumer laws of your country of residence.
17. Changes to these terms
We may update these terms from time to time. The terms that apply to your order are the ones shown on the website when you placed it.